Uplay Still Allow Me to Buy Game Again
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ten-26-2019 #i
Junior Member
Unable to purchase games from Ubisoft Shop
I'm trying to buy the Division 2 from the Ubisoft Eu store.
I add the game to the cart, click "Checkout" and a little pop up window comes upwards saying "Welcome back Goodkat25". I click "Continue" in the pop upwardly, it closes and zilch happens. I can't proceed to a Checkout or Payment screen. Even tried ownership on a different PC and on Mobile, no luck. It's been like this for ii days.
My login details are right, I have tried changing passwords, activating/de-activating 2 step verification but nothing works.
Anybody else having this issue?
8 people found this helpful
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10-26-2019 #2
Inferior Member
I am having this verbal same upshot. I want to accept advantage of the toll drop and I have been trying for 3 days now to purchase the game only it wont let me. In the Uplay app, I click checkout, and nothing happens. On the website, I get the same thing as you where I click checkout and it pops up a login folio. When I successfully log in, nothing else happens.
ii people found this helpful
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10-26-2019 #three
Junior Member
I made a ticket nigh it yesterday and spoke to conversation support, they said they were working on information technology.
The store page isn't available on my UPlay app, think it has something to do with getting ubisoft games through steam.
Really want to take advantage of the discount, epicgames shop doesn't carry the same offer.
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10-26-2019 #4
Junior Fellow member
I am in the same situation, impossible to pay for my order, and Uplay the store is however loading.
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10-26-2019 #5
Junior Member
why doesn't the ubisoft nor uplay piece of work? I cannot buy a game information technology keeps telling me to log in when I click checkout. I get to log in and I can play my games but cannot make a darn purchase. I tried it on my gaming laptop, my gaming rig, my cellphone fifty-fifty from my work reckoner at piece of work no luck buying the partition 2.
its a scam from ubi they dont want anyone to buy the game at 70% thats why everyone is having an issue they only sold a few and cut it......
three people institute this helpful
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ten-26-2019 #half dozen
Junior Member
Same upshot
Been having issues since last night. I tried to purchase The Division 2 Ultimate cause i got the email it was on auction and have not been able to since. That was last nighttime at 7pm EST and now its afterwards 2pm EST the side by side twenty-four hour period, and it's still broken. Not trying to be mean here, only why would anyone subscribe to a service that cannot be stock-still in nearly 24 hours??? And I hold that it's just a bit suspect that the game is on sale and the store broke, hmmmm????
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10-26-2019 #7
Community Representative
Hello everyone! There is a thread regarding this upshot here, continue an eye on it for info:
https://forums.ubisoft.com/showthrea...-Ubisoft-Store
one people found this helpful
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10-27-2019 #8
Junior Member
Yeah, it is a fleck strange that in that location seems to be quite a number of people who are having this consequence. Every bit I read through the forums in that location appears to exist a large consumer base who want to make purchases but cannot. With sales beingness the almost crucial aspect for any business I would have idea that this would have been stock-still immediately as a tiptop priority. Only, the further dorsum I read, this problems has been nowadays for 5 days or more and there'southward no solution. If it was my business and people were unable to buy my products through a site bug I would be going crazy trying to gear up it!
It could exist that the popularity of the discount prompted Ubisoft to limit the amount of customers through a "shop fault". I'd really like to avail of the disbelieve simply with ii days to go it's looking less and less likely. If the offer ends and suddenly the issues is fixed - that would exist a niggling bit suspect.
iv people establish this helpful
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10-27-2019 #9
Junior Member
Yes I am as well having the same problem for the past 2 days. I don�t understand why this has non been fixed. Anyone know when it will go dorsum to full cost once more?
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ten-27-2019 #x
Inferior Member
Hi, I have the aforementioned problem, the coins take been redeemed but I have not received the code by mail, and neither does it let me buy whatsoever games ...
Merely today the 70% offer ends in The Division 2 ...
Those of us who have not been able to buy it because of a error we are going to take to pay later the whole toll, right?
Source: https://forums.ubisoft.com/showthread.php/2150045-Unable-to-purchase-games-from-Ubisoft-Store-Forums
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